Last Updated: June 2026
Eligible Returns
Returns are accepted only under the following conditions:
- Manufacturing Defect
- Incorrect Product Delivered
- Transit Damage
Return requests must be submitted within 7 calendar days of delivery.
Return Requirements
Returned items must:
- Be unused
- Be uninstalled
- Include original packaging
- Include accessories and documents
- Include proof of purchase
Non-Returnable Products
The following items are not eligible for return once used, installed, activated, or registered:
- Electric Vehicles
- Lithium-Ion Batteries
- Chargers
- Spare Parts
- Electrical Components
- Customized Products
- Dealer-Specific Orders
Inspection Process
All returned products undergo inspection before approval.
The company reserves the right to reject returns that do not satisfy policy requirements.
